BrazzyFashion&Co. Talent & Management Agency Is not reliable for Any Lost or Stolen Items After Order is Complete & product has been Shipped. BrazzyFashion&Co. is Not liable for Any third Party purchases or Shipping Errors done within Ups & Post office's. Items shipped Back Damaged or not in the state in which it was Shipped in will NOT be accepted nor will we issue a refund. Any items returned in our 7 day period that meet Return policy requirements can be accepted, the customer question may have an Exchange for anything within the price range of the item being returned or a cash back return with ID and Receipt upon transaction. (PLEASE Understand depending on the product an where the product is Being shipped to inclines on how long the item will take to arrive , Shipment usually take about 12 to 30 Business Days(Out Side The U.S) U.S shipment is Estimated at 8 to 15 business days Our Bespoked items tend to take a longer period due to the Quality ,Region of development an custom request! Also keep in Mind that certain item may need to be measured to fit , so please take the time to email your size on various items. If Your item takes any longer then the estimated time use your tracking number given to you or Contact us. In the event that a customer receive's an Item that is Damaged or Not in Retail-able State Please contact us on our Website or Email with a brief message and a photo of the damaged item with the date shipped and receipt. BrazzyFashionCo.@Gmail.com or Mr.November401@Gmail.com or call 401-649-9402